Dr. Annika Crosby Medical Director
Joules is owned and operated by Grace Miller certified laser technician, who is actively in the treatment room 5 days a week. Grace is passionate about skin care and client relations and wants everyone who enters Joules to feel at home. Grace has put forth effort and heart into every staff member selected to work at Joules to ensure staff members give each guest the best treatments and service possible. If there is ever a question or concern Grace is readily available and takes pride in making sure that guest of Joules are satisfied and happy and excited to come back.
I have enjoyed all of my treatments at Joules Med Spa. I have had laser hair removal, IPL on my face and neck to get rid of hyper pigmentation. They explained what I should expect on each procedure and what I should be worried about. Grace also gave me her cell phone number if I had any questions about the treatments as I had never had them before. I plan on continuing with Joules and have recommended friends there.
Quality Customer Care, HIgh Level of Service, and Years of Experince w/ a High Degree of Professionalism
Joules Medspa has everything one could ask for when purchasing these types of services. I've been a steady customer for almost 4 years and these ladies are my "Laser Ladies." and my go to place for this type of work. The technicians at Joules can be trusted to deliver their products and procedures with high quality customer care and service. Unlike some spas, the technicians at Joules are well trained w/ years of experience. These ladies are experts and know their procedures. Further, like all experts, Joules technicians have the latest technologies and are current in the latest procedures. But it just doesn't stop there. At Joules they care about their customers and make every effort to make each procedure a great customer experience. If there is ever an issue, they make it clear you are not alone and that they are available anytime to help or answer questions. Give Joules a try. You' will not be disappointed.
High quality at a reasonable price
I have been extremely satisfied with my experience at Joules. Grace is my go to person. She is very professional and expects all of her staff to be equally professional. I have had a number of facial services. All have led to a much better completion and skin texture. Started with a Groupon and have been a customer ever since.
My experience @ Joules has been great & all of the staff is fantastic. I have had my last couple of sessions with Brittany. She is knowledgeable, super funny & makes the session enjoyable. I would recommend her or any of the staff
Very professional and welcoming
I've had Britney for two of my appointments and she has been very kind and courteous. she made me feel comfortable while I was having my laser hair removal treatment on my legs and my armpits
I started going to Joules because I had found a groupon for laser hair removal. I was very nervous to go in for my consultation and my first appointments because I was terrified of what to expect. However, the staff talked me through EVERYTHING in great detail to ease my mind and inform me of what to expect. Before every session we would talk about how my treatment was going. I feel like the staff truly care about their clients. From the moment I walk into the door until about 15 minutes after my appointment (always end up staying and chatting!) they are nothing but nice and caring. My laser technician Dana is amazing! She is so friendly and so good at what she does. She made me feel super comfortable throughout all my treatments. She's great and I would definitely recommend her to anyone seeking laser hair removal.
I have had great results from my procedures done at Joules! I have dealt with acne since my teenage years and between laser therapy, chemical peels, microdermabrasion my face feels and looks amazing! I feel so much better about myself! All the girls are very friendly and helpful! Please try it you will be happy you did!!! Grace the owner makes me feel like she truly cares about how I feel about my results and if I am not happy she will do whatever she can to make me happy! Rhonda L.
Good staff and service
I purchased a Groupon for services at Joules Medspa and Laser Center. The service was very professional and the staff was friendly and welcoming. I gave i a 4/5 because I am not very impressed with the results. After multiple session I definitely feel like I have less hair but not totally gone. I felt like i wasn't getting the highest "laser level" so I will be forced to buy another package in order to actually receive the service. Grace is super sweet and she's very nice and relatable.
Fabulous experience from start to finish
Brittney is amazing! She made sure I was calm and comfortable with every step of the way. I was very nervous for my laser hair removal - now I don't know why I didn't do this sooner! She did one patch on my underarm and paused to ask me how I was doing; I literally didn't know she had started. I was laughing so hard because I couldn't believe how easy it was! It is a small building in a tight strip mall, but absolutely worth the trip inside. Clean, well lit environment, welcoming from the moment you open the door. The staff is extremely friendly and knowledgeable. In a word: PRICELESS.
Love this place! CLEAN! Grace knows her products!
Professional and friendly
I love going here! They're all very friendly, professional and very knowledgeable!!
Top Notch Spa
I've been going to Joules Medspa for several years, and I wouldn't trust anyone else with my skin care. Grace is an expert at analyzing what you need and making recommendations. Following her advice, I've taken 10 years off my face. One thing I love is I know how diligent Grace is in her research when offering new services such as the recently added Viora skin tightening treatments. She is a professional and always goes above and beyond in her service. Not only does she offer great package deals several times a year, she is someone you'd genuinely like to be friends with.
Love this place! I've been going here for many years. From start to finish Grace and her team do a fantastic job! They offer many treatments and take the time to explain what would be right for each individual. I would highly recommend.
Best groupon purchase ever
I initially went to Joules for laser hair removal- Grace and her staff are friendly and professional - go out of their way to deliver services at a reasonable price and accommodate needs of clients -
Grace and her staff are so helpful and friendly. I have been a client for over a year and can only say positive things about the quality of service and results I have obtained from various treatments. Absolutely love the results without the "stuck up" atmosphere of other spas.
Excellent in every way!
My experience at Joules has always been outstanding! Staff is very helpful and knowledgeable.
Great Service, Friendly Staff!
I would like to thank Brittany for making my sessions at Joules so calming and enjoyable. All of the staff is so welcoming, knowledgeable and they always make the experience enjoyable. I started with Microdermabrasion and now have had my second IPL treatment. I will continue using their services and look forward to working with Brittany who always greets me with a kind smile and a gentle approach.
I started going to Joules ( Groupon for laser hair removal) very pleased with services and staff ... so have continued to do more: chemical peel, veins treatment, fillers. Grace is very generous and always giving discounts. Very clean/professional and GREAT people.
Very pleased so far
I went to Joules for laser hair removal - terrified of a process I had never done before. From the first phone call through my first treatment... everyone was fantastic. I've slowly become more and more brave (& hairless!) and believe that Grace and her staff have been patient and generous with me as I have changed my mind about various packages and 'made things up' as I went along. I see reviews that say their attitude changes once they feel they can't sell you more treatment options or once you've already given them a positive review... but this has not been my experience. (In fairness, this is my first review so I can't speak to that part... but I wasn't a 'buy additional items' customer for almost a year and they have never been anything but welcoming and gracious to me). I have and will continue to recommend their services to others b/c I have found the folks at Joules to be kind and helpful and genuinely interested in pleasing their customers.
Amazing Service & Professionalism
Joules Spa -Polite Staff -Clean Building -Cerified Staff -Many Spa Options and product to choose from... -Great atmosphere -Great deals on packages -Owner (Grace), is very accommodating to the needs of her customers and easy to work with. -Overall great experience and professionalism....
Professional and highly recommend!
I was referred to Joules Med Spa by a family member. I've been very happy with my results! Grace and her employees are friendly and they do a great job making you feel comfortable while you're there. I'm glad I found this spa as prices are very reasonable and I have been able to do the laser hair removal I've wanted to do for years at an affordable price. Highly recommend Joules Med Spa!!!
My daughter and I love finding groupon deals and were both very excited to start laser hair removal. After thorough research along with speaking with their receptionist, we both felt comfortable going there. Our technician went above and beyond at making not only myself but also my seventeen year old daughter very comfortable. She made sure we understood the process along with reasonable expectations for every treatment. I appreciated her honesty along with how accommodating they were to get us both in on the same day. After having our first session, we both would recommend Joules and their staff to anyone. Thanks again for making us feel so welcomed!
Top notch service
Grace is great!
Top notch service
Grace is the best!
Professional, Caring, Affordable
I have been going to Joules for more than 2 years now for various treatments. Grace and her staff made me feel comfortable from the start. They are all very welcoming, knowledgeable and interested in me. I have been very happy with their recommendations and treatments. The staff always let me know what a procedure involves, ease any anxiety I might have, and provide top quality services. Not only do they create the warm and comforting environment but the decor of the salon enhances the experience. I appreciate that they always let me know about any upcoming specials without any high sales pitch or pressure. I highly recommend this salon to anyone who needs their services or just wants to feel better about themselves. They are skilled professionals providing excellent service at an affordable price.
You can’t beat the experience, prices and services Joules offers.
I have been a customer of Joules for over a year now. Grace (the owner of Joules) has a wonderful approach and makes me feel very special and relaxed. I feel rejuvenated after every visit. Grace and her staff are very professional and competent. Grace takes the time to really look at my face and evaluate what she can do for my face that would improve its appearance. She has never pushed me to buy products or treatments. I have had Laser hair removal for upper lip, under arms and full legs. I have also had her perfect peel, a facial massage, and Voluma injections, I felt years younger after the Voluma treatment! I recommend Joules to anyone looking for skin care services. I have sent my daughter and best friends to Joules She's amazing and she'll make you feel amazing too!
Wonderful and professional service, HIGHLY recommend
The girls at Joules are very customer service based, friendly, and enjoy what they do which really shines through with their work. I am always happy to see Grace for upcoming appointments because I know what great work she does time and time again. Everytime I leave an appointment, I feel refreshed and rejuvenated.
Grace and her staff are pleasant, professional and knowledgeable! I love Joules because it doesn't feel like a "nose in the air" spa. The staff are down to Earth but very professional during my treatments. They offer a variety of skin and laser services and offer "in house" offers and discounts to their clients on additional services. Convenient to schedule appointments. Give Grace a visit - you'll love her!
Professional services provided
I am a bigger gal and am a bit self conscious but I decided to try laser hair removal at Joulea Medspa. I had heard via word of mouth that the employees are very professional so I figured I'd give them a try. As soon as I walked in to Joulea I was greeted with a hello/welcome and a smile from a lovely lady named Stefani. When I went back to the private room for my procedure I was explained everything that would happen during the procedure. I had the bikini hair removal package and I felt very comfortable the whole time. The employee that did my treatment was Grace and she was very professional and polite. I would and have highly recommended Joules Medspa to all of my friends,family and coworkers.
Britney is awesome! She's helped me so much with my skin problems and I'm so grateful. Thank you Britney!
I had a perfect peel done. I'm excited to see my results. Brittney did a great job. We talked about what I wanted changed in my skins appearance. She showed me several different options. We put together a 4 month plan to get my skin back to where I want it. I would highly recommend Joules.
I am 24 years old, and I have had horrible acne since adolescence. Grace and Brittney have bent over backwards to improve my skin. It is a very comfortable environment, and they have my best interest in mind. Not only did Brittney suggest treatments, but she also suggested things that I can do outside the salon!
Comfortable & Confident
Grace is very professional. She listens to my concerns, then discusses options to achieve my goals. She and her staff take pride in their work, and are knowledgable on the procedures. While in Graces chair she makes me feel at ease like a friend, not just her client. Thank you!
Joules is a Jewel!
I have been there several times and I have felt incredibly welcomed and comfortable. All the staff members I have met have been great. I would recommend them to anyone.
Friendly, knowledgeable and professional!
I started with Joules about a year ago to try out microdermabrasion for the first time. They were very helpful and friendly. Since then I have done IPL, hair removal and vein therapy! All with great results! Everyone there is so helpful, courteous and knowledgeable I can't imagine going anywhere else! I would highly recommend Joules to anyone looking for a wide range of treatments. They are always adding new treatments and improving on what they currently offer. I knew what I wanted to correct but I did not know which treatments I needed to get the results I wanted. Joules helped me with that!
Great Service, Very Professional and Friendly
I've had such a great experience with Joules Spa. The staff is very friendly and knowledgeable. I went to Joules for laser hair removal and the technician made sure she explained how hair removal works and what to expect. They made me feel comfortable from the time I walked in the door until I left. I highly recommend Joules Spa.
Cares about their customers!!! Great Service!!! Recomend it to EVERYONE!!!
I am currently doing treatments in two areas; underarms and lower legs. After four underarm treatments, I didn't see much results, hair was still growing as much as it was before treatments. So on my fifth appointment, I told Jessica, the nice young lady that was doing my treatments that I'm not too happy with the results. So the next day I got a call from the owner, Grace saying that she would want to try doing treatments every 5 weeks instead of 6 weeks to see if that helps, and since I only had one more treatment left, she added two more treatments for free. I am so happy to hear that Joules medspa cares about their customers satisfaction. This is not something you can get in every laser spa. I would recommend this spa to anyone who is thinking about getting laser treatments. The staff is very respectful and courteous towards others.
I love coming here! Everyone is very friendly and very professional. Any questions asked are always answered with you in mind. All the services are done in quiet and very clean rooms. I wouldn't go anywhere else!
Professional top notch customer service!
Joules medspa is a clean, cute, fun place to receive awesome treatments, as well as having reasonable prices. Grace and her staff are knowledgable, respectful and not at all pushy with selling. Every time I come in they've added a new treatment that I'm anxious to try. I've received laser hair removal, thermal heat wraps, zips see genesis, microdermabrasion & eyelash extensions. I've tried other places in the past but once I came to Joules I've never gone anywhere else because of the excellent service & client rapport. I have referred my family and friends numerous times as well as others just in passing. Joules definitely is the best medspa in the Twin Cities hands down.
Amazing client care
I have had laser hair removal, microderm, chemical peels and laser genisus. My skin looks and feels amazing. Grace and her expert staff go above and beyond to ensure the highest quality results are achived for desired treatments. The entire staff is friendly and genuine. I would highly recommend all of the services provided at Joules Med Spa.
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|Mon:||9:00am - 3:00pm|
|Tue:||9:00am - 6:00pm|
|Wed:||9:00am - 7:00pm|
|Thu:||9:00am - 6:00pm|
|Fri:||9:00am - 3:00pm|